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Basic Injury Recommendations to Enhance Patient Results

Basic Injury Recommendations to Enhance Patient Results

Basic Injury Recommendations to Enhance Patient Results

I talk a lot about how spinal ligament injuries are the number one cause of chronic pain and disability in the world today because they are.

Spinal instability is the number one cause of lumbar problems, cervical problems. It’s the number one cause of the headaches.

There are basic recommendations that you can do to improve your injury results with these patients.

Communication to your patient is a key factor. These injuries are the primary cause of chronic pain. They must understand that their injury recovery is not to be taken lightly.

Patients that have ligament injuries have a 50% chance of never fully recovering. According to the latest research, 30% of those patients are going to have a significant disability. These ligament injuries are the leading cause of long-term residual complaints. You cannot impress upon the patient enough how serious their injury is.

Educating them that during their recovery time, there are some general things that they could do to help themselves.  You will need their help. Their compliance with your treatment program, their active participation in their own recovery is the key to optimal results.

You are treating them, not an insurance company, or their attorney. Everything you do is geared to assist them with optimal recovery. Let them know that you use state of the art imaging procedures in order to assess these injuries. That’s how significant they are.

Tell them that you use the top board-certified medical radiologists in the world to locate and identify these injuries to assist you with what are called excessive motion tests. Let them know that this treatment plan that you created is individualized to them and to their needs. It is very important to comply with the schedule because you are trying to help them to meet the goal of recovery.

If you’ve got them under a dose schedule care, that dosing of the schedule care is very important,  If they need to change an appointment, they must work it out to come in the amount of times you put in their program.

They need to know that if something on the plan is not consistent with producing results for them, they need to communicate and let you know right away.

They may have need for supportive care. Let them know this at the very beginning while you do your initial exam. When patients have ligament conditions, ligament injuries, they can need ongoing supportive chiropractic spinal care on a regular basis.

Regular basis might be twice a year, it might be once a year, it might be five times a year, might be six times a year. But patients do better long-term with maintaining a spine. This is called supportive care because it maintains the ability to keep the symptom away.

A general and vital recommendation is proper body hydration. Proper hydration is essential in the wound healing stage.

The lack of body hydration will halt cellular migration, decrease oxygenation to blood, and vastly delay the wound treatment process. The majority of patients in the market today are dehydrated. You need to get them to drink more water. Now that sounds really, really simple, but there’s so few doctors that do it. In the Smart Injury Doctors program, we have a thing called the Smart Injury Recommendations. Those recommendations are basic things to the patient’s recovery.

Typically, the body fluctuates from 60 to 70% of the total weight is water. To maintain that positive level of hydration, you need to have no less than 64 ounces of water be consumed on a daily basis. The recommendation is half your body weight in ounces a day. Now, if a person weighs 300 pounds, that’s 150 ounces. If they weighed 400 pounds, it’s 200 ounces. If they weighed 100 pounds, it’s 50 ounces. You must get them to hydrate and be hydrated.

Another recommendation to injury recovery is proper sleep. When patients have a spinal instability, they could have neck pain, lower back pain, shoulder pain, scapular pain, pain radiating down their arms, pain radiating down the legs, numbness, tingling, sense of weakness or heaviness in the legs, numbness or tingling or a sense of weakness or heaviness in the arms, headaches, migraine headaches, facial pain, ear pain, visual disturbances, ringing in the ear, difficulty swallowing, difficulty breathing, bladder or bowel dysfunction, sexual dysfunction, severe fatigue, loss of voice, disturbances in concentration, disturbance in memory.

These are common symptoms. Some are more common than others but they all can cause, especially when we’re talking about pain, to start to reduce their ability to sleep.

Your body needs to sleep because that’s when it repairs. You must work with them to make sure that they are getting good sleep. When your body’s tired, also, it’s usually seeking ways to create more energy. This can lead to cravings for sugary, fatty foods, things that are not good for your body, things that are not good for your sleep cycle, so you got to get them to work on sleep.

When we look at an adult today, it’s recommended by the Mayo Clinic, that optimal sleep for an adult is seven to nine hours a night. If you got a 14 to 17-year-old, it’s eight to 10 hours. If you’ve got a six to 13-year-old, it’s nine to 11. Three to five is 10 to 13. Two years, it’s about a 11 to 12 hours a night, plus one to two-hour afternoon nap. 12 months, about 10 hours at night plus four hours of naps. Newborns, 14 to 17 hours a day. So, you can see as the body is growing it needs more sleep. When the body is in repair it needs more sleep.

The patients should be educated that there are three stages of correction in the body.

Phase one is called the inflammatory phase. That’s first four days, that’s when the injury is pain, painful. There’s a lot of heat, there’s swelling, it draws the healing chemicals to the area.

Then from day four to 21 we call this phase two, it’s called the proliferation phase. That where the damaged tissue is gotten rid of and new temporary tissue is being built and new blood supply lines are also being formed.

Then we have from 21 days to two years, a remodeling phase where permanent tissue is being built, replacing the temporary tissue. All tissue is then remodeled for optimal function. This is what’s occurring. Again, that is why hydration and sleep are so important.

Another recommendation is to educate the patient about an anti-inflammatory diet. Inflammation can cause injuries to be retarded in the repair process and it can cause ongoing chronicity.

What should they eat? More anti-inflammatory fats, like fish oil, flaxseed oil, avocados, fish, mackerel, salmon, sardines, olive oil, mixed nuts, seeds. They should eat fewer pro-inflammatory things like processed foods, high in saturated fat, vegetable oils like corn oil, sunflower oil, safflower oil, soybean oil, foods with trans fats, those are fried foods.

They can eat more pineapple, it has a lot of bromelain in it. They can eat more garlic, they can eat more curcumin or turmeric or curry powder, more cacao, teas and berries. These are things that are in the anti-inflammatory area. Any of your vegetables are anti-inflammatory.

Additionally, they need to eat adequate protein. A balanced diet would be one third fat intake from saturated fat, one third from monounsaturated, and one third from polyunsaturated fat.

Bottom line is you want good fats, you want great vegetables, and you want things that are anti-inflammatory. There is herbs that you can take in order to do that, garlic is one of them, curcumin is one of them, turmeric, curry, cacao.

Educating your patients on these basics things will help and assist in their long term recovery. Because remember, when you’re treating that patient, you’re treating that patient’s future, you want that patient’s future to be the best possible future for them.

There are the three general things. Hydration is excellent. Sleep and anti-inflammatory diet. These are three things that you can add to whatever else you’re doing in your clinic that will significantly improve your results and make your patients healthier.

As a result of that, they’ll get better results, you’ll have better referrals, you’ll have a better reputation These are things that are very, very easy to put into a clinic.

In the Smart Injury Doctors program, we have a form called the Smart Injury Recommendations that go over these three basic recommendations.

 

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https://www.thespinalkinetics.com

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Three Simple Tips for Getting Better Spinal Injury Recoveries

Three Simple Tips for Getting Better Spinal Injury Recoveries

Three Simple Tips for Getting Better Spinal Injury Recoveries

Injury recovery, especially in the spinal ligament injury market is significant because 50% of the patients that received this type of injury will not fully recover, and 30% of them will have a significant amount of problems associated with that type of an injury.

These injuries are not the sexiest injuries in the market, but they are the most common injuries in the market. They cost the most amount of money. They cause the largest amount of personal trauma and trials and tribulations simply because so many people with these types of injuries result in a chronic outcome.  As a matter of fact, if we have 4 million auto accidents or auto injuries in this country, 2 million people every year are going to become chronic as a result of those injuries.

When you are dealing with patients, you want to get the best results.  I’m not going to get into specifics of adjusting for chiropractors or type of modality you’re going to use or anything similar. I’m going to start with some very, very general tips for you. In a Smart Injury Doctor’s Program, we call these Smart Injury Recommendations and they’re just some very, very general recommendations.

We know that when a person has a spinal ligament injury, they need to take this injury quite seriously. Your approach to that patient, your level of professionalism, your level of certainty, your level of handling the patient, will guide their response to their injury and compliance in their care.

Spinal ligament injury conditions can cause them problems. It is a fairly permanent condition. It can cause an unstable segment or segments for a long time to come. The patient needs to take their initial treatment very seriously because that’s where you’re going to try to reduce down their risks for long term residual complaints and get them a great, great result.

One of the first things that you should be discuss is dehydration. When your body is not receiving the amount of fluids and the amount of water that it needs, it takes a toll on injury recovery. It slows it down, making recovery not as swift. Remember, water is the primary way that oxygen and nutrients get delivered directly to a spinal injury. Dehydration is one of the most common reasons why cell function becomes disrupted, no matter what. Essentially if you lack fluids, you’re going to create a delay in recovery and less optimal result of recovery.

Typically the body fluctuates from anywhere to 60% of its total weight is actually water. So how much water do you want the person to consume? About half their body weight in ounces of water every single day. They will improve their injury results if they are hydrated.  If they drink coffee, they need  to offset that cup of coffee with an extra cup of water. You want them drinking water. It’s a very general recommendation that basically hits home. Hydration.

The next Smart Injury Recommendations is proper sleep. Sleep is so misunderstood. But if we look at the course of injuries and how injuries heal successfully, they have to have healthy tissue growth. They have to repair the damaged tissue and now have healthy tissue growth. According to the National Sleep Foundation, growth and repair of tissue occurs in the third and fourth stages of sleep, which after you’ve completed about 70% of your rest, that’s when those stages happen. This means that your patient needs  to get an uninterrupted night of sleep. It’s crucial.

So what’s enough sleep? According to Mayo Clinic, the optimum sleep for adults is 7 to 9 to hours. A teenager, needs 8 to 10 hours. That’s what required in order for optimal healing to occur. Optimal healing and the repair of tissue occurs in the later stages of sleep.

The third recommendation that our doctors recommend, is they need to eat a healthy diet. You want them to consume a good non-inflammatory diet. One that is reduces inflammation. Consuming more anti-inflammatory fats. These fats are fish, salmon, sardines, olive oil mix and nuts and seeds, avocados, flaxseed oil, fish oil. Staying away from processed foods that are high in saturated fats. Vegetable oils, like corn, safflower, sunflower, soybean oils, or foods with trans fats. Those are high inflammatory foods.  Also include anything that is a leafy green vegetables, highly anti-inflammatory. Anything that’s a vegetable that’s grown above the ground is highly anti-inflammatory.

There are also some spices that are anti-inflammatory, like bromelain from pineapple, garlic, curcumin, turmeric, curry powder, cocoa, tea and berries. They provide anti-inflammatory substance and they also provide a lot of nutrients. They’re nutrient dense, and that’s what the body needs when it’s going to repair.

You don’t just recommend these three, you follow up by asking about it in your re-examinations. Especially if you have a patient that’s not progressing in a manner that you deem to be appropriate for what you normally see under your care.

It is easy to just talk to the patient about better sleep, better hydration, and better diet at least while they are going through your treatment program. If they adopt these habits, you’ve created a healthier patient. You’ve created a much healthier patient. That’s one of the things that as you as an injury provider can significantly help and influence a person to become healthier and now they can also look at long term things that keep their health such as ongoing care, supportive care in your clinic.

All of us have a spine. A spine is like the teeth, if you don’t maintain it, you’re not going to get as much mileage out of it. People should take their spinal health very seriously and you as an injury provider can seriously influence that.

Three simple recommendations.

Hydration

Enough Sleep

Anti-Inflammatory Diet

 

In the Smart Injury Doctors Program, we call these Smart Injury Recommendations. There’s other recommendations that you can give the patient to get better outcomes, but these are three simple things that you want to go over with the patient that will improve your injury results.

 

https://www.smartinjurydoctors.com/
https://www.thespinalkinetics.com

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Why Don’t Chiropractic Colleges Teach Standard Injury Workup?

Why Don’t Chiropractic Colleges Teach Standard Injury Workup?

Why Don’t Chiropractic Colleges Teach Standard Injury Workup?

My question is why don’t chiropractic schools in this country actually teach their students how to do a standard spinal injury evaluation?  This topic may seem a little bit controversial, but it needs to be addressed.

It not just chiropractic colleges who are remiss, it is also missing in osteopathic colleges and medical colleges. But since chiropractors are the spine specialists and trauma to the spine is the number one cause of chronic pain and disability, the market needs experts in this particular area. So why in the world would the chiropractic colleges not teach standard spinal injury assessments?

Doctors of Chiropractic are not taught how to determine the severity and location of a simple ligament injury.  They are not being taught about the fact that there are two ways to image a ligament injury, depending on what ligament is damaged.

If you have a disc herniation, you’re going to use obviously an MRI. But the fact is, there are 220 specialized ligaments that hold the spine together.

If you have damage to the supporting ligaments around the disc, shear force injuries, they cause excessive motion in the spine. That excessive motion of the spine is how you determine the severity and location of the actual ligament injuries.

If you have a C4/C5 motion unit and you have severe excessive 3.9 millimeters of translation back and forth movement, due to the supporting ligaments now being damaged due to the trauma. And at four and five we know that the fifth cervical nerve exits, we know that that would cause a possible motor problem. We would have possibly a deltoid muscle weakness. We would have the lateral side of the arm, either hyper or hypo sensitive. We want to check that dermatome so we know where the C5 dermatome is. If we knew what muscles are involved and we can test for the particular level.

For an examination procedure, we have a hypersensitivity or a hypo sensitivity at the C5 dermatome and we have a C5 muscle that’s testing weak, then we should immediately want to know, what’s the C4/C5 motion unit like? That’s the main motion unit. Could be the one above or the one below that as well. But is that damaged?

If it’s damaged, the ligaments are damaged and you’re going to see excessive motion. If there’s excessive motion, how much excessive motion is there? Is it mild, moderate or severe?

Because if we have excessive motion that causes a motor sensory or pain problem, we have in the old terms clinically a chiropractic subluxation, which means misalignment or misalignment pattern. The mismotion pattern that causes a nerve condition.

It’s also called a spinal instability in medicine, meaning excessive motion that now causes a motor sensory or pain problem.


And it’s the easiest thing in the world to do a workup on. It’s the easiest thing to image and it’s the easiest thing to standardize in injury practices across the country. But it’s not being done.

The fact is that 90% of the patients out there are in chronic pain, do not have a pathoanatomic cause.

We have experts like William Maurice, the head of the Ohio State Biodynamics Laboratory who is a leading researcher in spinal biomechanics and spinal pressures in the world. His book is called The Working Back System where he’s trying to help solve the problem of low back lumbar spine.  This is the number one cause of disability, lumbar injuries, cervical injuries are the number four and cervical injuries also lead to the number six leading cause of chronic pain and disability, which are headaches.

He cites eight out of nine, or 90% of the patients who have a low back disability, do not have an exact path though anatomic caused identified by doctors that basically are treating the patient, creating a huge expense for employers and Workers Comp., for example

One of the things that is needed in the market itself is the simple understanding of how to determine the severity and location of these ligament injuries that are so expensive to the employers. Employers should be demanding it.  

If I’m going to use a Doctor of Chiropractic, they need to know how to do a standard examination for these types of injuries.

If I’m going to use a medical doctor, or an osteopath, then they need to be able to understand, and standardly work up these injuries, because it’s the misdiagnosis or the the lack of diagnosis, that creates an environment of substandard.  

Remember, if you’re going to change something, you must get down to the cause of what it is before you’re going to get great results in changing it.

If you don’t know what the injuries are and you were not taught to standardly workup an injury, you were not taught how to determine the severity and location of a simple ligament injury.

It is not and never has been just writing a cervical sprain down on a diagnosis code.

For somebody today to say, “Well, this patient has a cervical or lumbar sprain and that’s their diagnosis.” That’s like somebody having a leg injury and having the doctor say they have a lower extremity sprain.

The first thing anybody should be asking is, “Well, where is the sprain? Where is the ligament injury? How bad is it and where is it?”

If have you had a leg sprain, you’d say, “Well, where in the leg?”

In the knee, how bad is it? Well, it’s a grade three sprain. It’s a grade three ligament problem.

This is how I identified it. This is how we imaged it. This is what we’re doing to treat it.

It is the first step to great injury results. I don’t care if you’re an employer,  a patient, or a doctor,  the first thing that has to occur in order for you to get good results is you have to identify the severity and location of the injuries.

And we have to be able to do that standardly.

Right now there are 60,000, 80,000, 90,000 chiropractors out there, my colleagues, none were trained in a one year, six month program and how to determine the severity and location of a simple ligament injury. That injury that causes the most amount of problems in the market today. So if you’re a student today at a chiropractic college, you should be asking your educators why they’re not teaching you that.

That would be like dentists coming out and not knowing how to locate the severity and location of dental decay. Of course when you go to dental school, you’re going to be able to determine the severity and location of, of dental decay of tooth decay. So why in the world would you be in a health market, in a health care educational program today, and not know how to determine the severity location of a spinal ligament injury?


It just blows my mind that that’s occurring. It occurred for me, I graduated from Palmer College one of the oldest colleges in chiropractic in the country. I graduated in 1988 and I was never trained how to do it.

 I know to this day when I asked students that are coming out of all of the chiropractic colleges and just say, “Okay, simply tell me how to determine if a ligament is damaged in the spine.” Remember the spine is the main thing that Doctors of Chiropractic deal with.

If ligament damage is the number one cause of pain and disability in the world today, how do you determine the severity and location of a patient that’s just injured their ligaments? How do you know where it is and how bad it is?

If you don’t know where and how bad, how are you going to get successful results with it? If you’re getting some successful results with it, think about how much more successful you could be if you knew the severity and location of the condition.

If all doctors were trained in it, that would change the environment in the United States.

Chiropractic, my profession is very small. When groups do research, the research of the markets about a $14 to $15 billion market. It’s a very small market. It’s like a third of 1% of the total healthcare dollars spent are spent in the profession of chiropractic.

It is very, very small. It represents less than a third of 1% of the total healthcare dollars spent. That is 14-15 billion in medicine, back problems, low back problems in 2010 we approximately $253 billion.

Medical doctors in the market today, weren’t trained either on how to determine the severity and location of a simple ligament injury. It is not occurring in the medical market either. And it needs to be occurring with every doctor.

Because the more that you understand, you will be able to accurately and swiftly know the diagnosis. Leading to the use of conservative care procedures that are highly successful for this type condition. Lessening or eliminating patients suffering from long term chronic problems that could have been prevented.


Chronic pain and problems are devastating to injury patients emotionally and financially.

It hinders their ability to work, it hinders their ability to be successful in their family, and to participate in normal activities of daily living.  

It doesn’t have to be that way. We have to get much better. We have to become Smart Injury Doctors and use accurate and objective testing for ligament injuries and diagnosis and treat quickly and with confidence.


Remember, you can’t misalign a spine. You cannot have a hyperlordotic cervical spine or reverse cervical curve, a PLRC5, without ligament damage. Therefore, you must understand about ligament damage

If you’re going to be trading in these things, particularly in the injury market, if you haven’t learned how to determine the severity and location of a simple ligament injury, that is what the Smart Injury Doctors program is for. You go to www.Smartinjurydoctor.com and you become a specialist.

We’re creating a group of doctors, chiropractic doctors, medical doctors, and osteopaths, that fully understand the urgent need for accurate objective testing and swift and accurate diagnosis.

Come in and learn about ligament injuries. We are the leading group of injury specialist.  It is where we are training doctors to have that level of understanding.

You should have been educated in this deep understanding in your basic training, so should’ve I, but unfortunately,  it’s not there.

We must get it outside of our formal education.

Become a Smart Injury Doctor and lead the way into the future of injury care.

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Depositions Don’t Have to be Hard

Depositions Don’t Have to be Hard

Depositions Don’t Have to be Hard

If you are going to be in the injury market and you are a great doctor, you need to be in the injury market. Injury patients need great doctors. If you’re looking at the injury market saying, “I just don’t want to do depositions”, “I don’t want to do court trials.” Don’t look at it that way. It’s very, very easy.

Depositions are part of being an injury doctor.  If you are a Smart Injury Doctor and document as you go, depositions cease to be a stressful or hard activity. As a matter of fact, they can be incredibly fun. Now, why do I say that? I say that from years of experience. I say that from doing lots of depositions. I say that from being successful in court. I say that from training doctors, Smart Injury Doctors, for many years on how to simplify and document as they go. Enabling them to be confident and competent in depositions.

A good example of using standardized methods and depositions is a dentist. He has a patient that was in an accident and the dentist lost their two front teeth on the steering wheel. The dentist did his evaluation, X ray, history, etc.  He determined the course of action and did that action.  He documented what was done.  Would that dentist worry about going into deposition? No. Would he worry about going to trial and testifying? No. Okay, so what are you worried about? What gives you worry when you worry?

From all of my years in the injury market, as a doctor, as an educator, I know it comes from not using  standardized  procedures. It’s not actually having procedures where you immediately week one, determine the severity and location of all of the patient’s spinal injuries and any other injuries for that matter.

You need to objectified it. Make it objective, not subjective. You are high level professional and use only high level professionals to assist you with objectifying it.

If you’re sending out for an MRI, you’re using the best MRI center you can find. If you’re sending out for excessive motion testing, you’re looking for the best radiology service you can find. When using a high level of objectivity, you understand the consensus, the best practices behind this, you’re putting your patient on a treatment plan that’s consistent with all of the best practices that you utilize, that you’re communicating to the market in your patient’s notes that you utilize them. You’re now getting a great result with a patient. Maybe it takes four months, six months, eight months, whatever it takes. However long it takes, right?

You’re documenting your outcome assessment procedures, you’re documenting any duties and address loss of enjoyment of life factors. You’re documenting disability. You’ve referred out to any other kind of professionals. If you need any kind of co-evaluation for a disability case, in the case of an impairment that actually affects a person’s ability to do their work or their job.

When you do all this and do it standardly, as a professional, you do it over and over and over and over and over again, and you do it in the same way. You will see, just like the dentist, the patients, those are all different. But the treatment varies very little. The only variable is the way people respond to treatment, but what you’re doing and how you’re applying it is all the same.

The wildcard is the patient and their response. But how you document and what you do that’s systemized, that’s standard, that’s very easy to make standard. If your clinic right now is not standard,  you are going to have a hard time with depositions and court trials. That is what a Smart Injury Doctor knows and understands.  Being part of our team of dedicated doctors, using the proper and standardized methods, eliminates this difficulty.

It is not hard to go into a court trial to say, okay, here’s what the patient had. Yes, they had an injury. I know what the mechanism of injury is. Mechanism is forced delivery system, the injuries is the derangement pattern that’s left behind and there’s three basic derangement patterns that the spine can undergo or a combination of these three. You can either break it or there’s two significant ligament findings.

One is a disc herniation, which is not as significant as excessive motion. The other is excessive motion, which is found on stress radiology. Disc herniation is found on MRI. Remember, there’s on 23 discs. There’s 220 specialized ligaments, so you’d better be covering all of the ligaments and the ligament injuries. You’ve done that, you’ve got all the injuries, you’ve got it highly documented, you know the consensus, you know your guidelines. Now it’s just sitting down in a deposition and explaining it and actually realizing that your documentation is so good.  My documentation was so good when I finished in private practice that I was sitting there and wondering why would anybody depose me or why would I be in court. All you have to do is read my notes and read my end report. Read my two page summary that summarizes everything that I’ve done and what the patient had, what we did and where we’re at now. Because that’s what I’m going to be testifying about. That’s what I’m going to be talking about. That’s what I’m going to be talking about, whether I’m in deposition or whether I’m in court.

And if they want to argue with me, they are arguing with objectivity. Arguing with consensus. If you have a problem with the impairment level I gave, then you have a problem with the AMA, not me, because I’m doing it exactly the way the AMA said to do it. If you have a problem with the severity and location of the injury, I did the imaging. I’m showing you the consensus of what the results mean. I’m showing the consensus of what fellow doctors say. What is the consensus of the research? This is what it says. If you want to argue, argue with that consensus.

And when you’re doing it at this level and you’re doing it very simply so that somebody who’s 14 years old can understand what you’re saying, then these depositions and court trials are very easy. They’re not hard. And they’re a great source of referrals.

Remember, a lot of doctors out there looking for attorney referrals. Well, attorneys that actually have doctors that do well in deposition or do well in trial, that’s a great source of relief for the attorney. That’s a doctor that the attorney looks to and says, “Okay, that’s somebody I can refer to,” because number one, they don’t miss injuries. Number two, they get great results with my clients. Number three, they document and their documentation is impeccable and number four, you can understand everything that they’re saying and they present the material extremely well if we need to go into deposition or trial.

It’s not complicated. I’ve trained a lot of doctors how to do very, very well in depositions and in trials, and it always comes back to simple basics. Simple basics.

I have a group of doctors called Smart Injury Doctors and I get calls from our group members and they say things like this “Oh my God, I can’t believe it’s that simple.” It is that simple. It’s only complicated when you complicate it.

So in your depositions, keep it simple. Improve yourself clinically to understand how to systemize workups, get that education. You’re putting out a lot of stress that’s unnecessary and you’re missing out on a lot of expansion that can occur within your own practice

The Smart Injury Doctors Education Program is totally geared toward ligament injuries. The number one cause of pain and disability in the world today.  This program is designed to simplifying your understanding of that. And it’s also geared toward helping you be much better in depositions and in court trials.

 

https://www.smartinjurydoctors.com/
https://www.thespinalkinetics.com

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[email protected]
Call Lee Ann at 1-800-940-6513, ext 700

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The Importance of the Consultation for any injury’s First Visit

The Importance of the Consultation for any injury’s First Visit

The Importance of the Consultation for any injury’s First Visit

An injury patient has entered your clinic, filled out paperwork, has given your staff insurance information, they are now ready to meet you, their doctor. They want to find out a few things. For example, How are you as the doctor? How concerned are you? How much time do you take? Am I important or is this doctor organizing a thousand different things in his head?  Your new patient can perceive these things, so you need to be switched ON!

So many doctors make the error of not understanding or stressing the importance of the very first consultation they have with an injury patient.  This is the first time that the patient’s going to interact with their doctor for any amount of time.  When a patient has a spinal ligament injury, 50% of these patients never fully recover, and of that 50% that don’t fully recover, 30% have a significant condition associated with it.

This person is literally turning over their life to you. It is up to you to make this a very, very important visit. This visit is also the visit that sets the tone for compliance, that sets the tone for how much they trust you, that sets the tone for how much they’re going to refer you to others.

                                Therefore, at that point in time, this patient must be the only thing in your mind. Your complete focus, razor sharp, should be on the patient.  As a priority, you must document every single symptom that they feel is associated with this condition. If they have head pain, stiffness, neck pain, back pain, arm pain, numbness, tingling, they don’t sleep very well, if they have cognitive dysfunction,  don’t feel like they’re thinking clearly, they feel like they’re foggy, they feel like they’re afraid of driving, they feel depressed, anything what so ever it may be, whether it be a list of 10 or 15 or 20 things, it’s very, very important that you get each and every one of them down.

 

To help you do so, we have in the Smart Injury Doctor’s Program, a form called a Smart Injury Symptom Tracker, and that Symptom Tracker allows you to put every single thing that the patient is saying that they have as a result of this injury in one simple, easy to use form

                                Take your time during this consult. Explore in detail all of the symptoms, how it effects them, their families, their co-workers. It literally takes minutes, but it’s very, very important. What your end result should be is a patient that feels completely duplicated and understood.

Another reason you do this so thoroughly is if you may miss a symptom and its details. For example, they may shoulder pain and you listed it.  On exam three days later, when you’re asking them how they’re doing or on a patient review form a month later and they don’t put the shoulder pain, you know they have improved. 

You only know this if exam was done in a systematic, thorough way. If a patient says, “I don’t know, I’m not doing that good.” You look at your list of 15 things that they listed initially. Now they’ve only listed seven things. That means eight of the things that they originally listed have dropped off the list. That’s the improvement that’s occurring, but because the patient still has these seven things, they don’t think they’re doing that well.

You need to have a way to track the symptoms so that each time you’re basically saying, “Hey, how’s the shoulder?” “The shoulder pain’s completely gone.” “Okay, initially you said headaches, but you’re not listing that you have headaches here now.” “Yeah, it’s pretty cool. I mean, I had headaches for two weeks, but the headaches are completely gone now.” They can see you care, you are interested in their improvement and can show that improvement has occurred. All of this by following a Smart Injury format.

                                A patient in that re- eval is going to feel more confident in his doctor if the duplication and documentation of his original difficulties are correct and the patient will be more compliant as well.  This patient will be telling all of his friends about you, talk you up to his attorney and this will all lead to more and more referrals.

Another important area is if the patient has any active preexisting conditions, things that they’re actively being treated for, under care for, that are in the same area or are very similar to what they have now.

                                So an example of that, the patient had neck pain a month ago and was seeing a doctor for this problem. At this doctor, they had taken x-rays, showing they had severe degenerative disc disease, began taking naproxen for this significant neck pain which the doctor had listed and diagnosed, and is now under active care and treatment. This is listed as an active preexisting condition.

An active pre-existing condition is uncommon. The majority of preexisting conditions are called dormant preexisting conditions. They too must be listed. You must list for example, if they are diabetic, have a high blood pressure, or have a problem with their weight.  Any number or pre-existing conditions can be a complicating factor in the patients treatment.

There will be a difference in results and the time of recovery between a 26 year old who has no body fat, works out at a gym three times a week and is a vegan and the person that say is 45 years old, has high blood pressures, is obese, doesn’t work out at all and has a horrible diet.

Another documentation factor is was there any delay or gap in care?  Find out and document what was happening. Were they actively treating themselves? They might say, “Well doctor, I didn’t think it was… I thought it would go away. I thought I could help it myself. I thought if I stretched, if I did ice, if I did over the counter medication.”All of these are active care procedures need to be listed because the patient was trying to do self care, which is active care. It’s a form of active care and it failed.

Another important consultation item is that you cover is ligament damage. In a  consultation it’s very easy to say, to transition, “In a moment we’re going to be doing an examination procedure and in that examination procedure I’m going to be looking for things to help me determine the severity and location of any injuries that you have.”

“Ligaments are the tissue that holds these vertebrae together and in alignment and when they’re damaged they can cause all kinds of problems. They cause instabilities to occur.” During  examination procedures you will to be testing for the effect of ligament damage. Specialized x-rays called stress x-rays will then determine the severity and location of any ligament injuries

Their confidence in you and your team will be so high if you properly assess their symptoms, duplicating documenting them.  Note any pre existing conditions, properly diagnosis and follow up with documentation of any changes and gaps in care. They will  feel cared for and tell their friends, their family, their attorney, their co- workers, and you and your staff.

It is so simple:

Become a Smart Injury Doctor

Use the Smart Injury Symptom Tracker Form

Note any Pre Existing Conditions

Do a comprehensive Examination

Use the Gap in Care Form as needed

If these things are done in a timely manner with total duplication of the patient and properly documented at the time of the event, is a time saver.  Never again say, “Oh, I’m in deposition now. I have to get all of my notes together.”

Join us, become a Smart Injury Doctor We would love to have you on our team.

For more information on Spinal Ligament Injuries please check us out at http://www.smartinjurydoctor.comor check out our SmartInjuryDoctors® Podcasts on Apple Podcasts, Spotify, Google Play or Stitcher.

For information on spinal ligament testing by board certified medical radiologists go to www.thespinalkinetics.com

Want to learn more about Smartinjurydoctor's Program?

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246 Tierney Drive, Suite 1,
New Richmond, WI 54017

1-800-940-6513, ext 700

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CONTACT US

Smart Injury Doctors
701 Richards Ave
Clearwater Florida 33755

[email protected]
Call Lee Ann at 1-800-940-6513, ext 700

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© 2019 Biocybernetics Inc.

The Three Skill Sets You Must Have to Build a Successful PI Practice Today

The Three Skill Sets You Must Have to Build a Successful PI Practice Today

What are the three things as an injury practice business owner do you need to do exceptionally well in order to truly expand in the injury market and do it so that it’s easy? So that it’s not so stressful?

There are three basic skill sets that you must have. I’m going to lay those skill sets out today. They’re very simple.

The first skill set is that you, as a clinician, must be extremely good at what you do. You must be able to do a few things well.

  • You must be able to diagnose all of the injuries that the patient has. And you can’t miss injuries and simple ligament injuries. You must understand that there is a disc herniation and then there is excessive motion. You must understand picking up both findings so that you can determine easily the severity and location of any ligament injury that the patient has. You must be able to diagnose these things incredibly well.
  • Then you must be able to treat them incredibly well.  The first thing to treatment and treatment results is really having a sound understanding \ of what the underlying condition is that you are treating. The better you understand the underlying condition, the better your treatment results are going to be. You must be able to diagnose well, and you have to be able to treat well.

And today in the injury market, you’re in a medico-legal situation. You must document well.

  • Your documentation determines the benefits that the patient is going to be able to have access to and potentially get.
  • Your documentation determines whether the plaintiff attorney has a hard time or not.
  • Your documentation determines whether the defense attorney has a hard time or not.
  • Your documentation depends whether the insurer has a hard time or not.

You must be able to express yourself simply when in a deposition or a court trial setting.

  • You, as a doctor, must be able to diagnose all the injuries the patient has.
  • You must be able to get great treatment results with these conditions on a regular basis. And I mean great treatment results.

If a patient that goes through your treatment program, no matter how long it takes, they should not have chronic pain, any activities of daily living disorders, duties under duress, or loss of enjoyment of life factors.

If you can do this with a high degree of confidence and a high degree of predictability and routinely with patients, that’s step number one in your business because you are the person that produces the product and results of an injury clinic.

The second biggest thing that you must have is a well-trained team. Your team is super, super important and training your team is one of the highest returns on investment activities that you can actually do.

Everyone trains their staff, everyone trains the front desk staff how to answer the phone, the billing person how to code for bills, how to send out and make phone calls to insurance adjusters, and to follow up on denials. Everyone trains their staff to help your patient fill out the paperwork correctly ,how to route the patient to the room correctly, or how to schedule the patient correctly. Those are all routine things. That’s not what I’m talking about here. What I’m talking about now is the ability to train your staff to answer questions about the injury work that you do, as good or better than you do. When I say better, sometimes the staff are better because they’re simpler and they put things in layman’s terms much.

  • Your staff needs to understand what a patient is going through. They need to understand the reality of the patient, whether it’s day one, which is one of your most important visits.
  • What is that patient going through?
  • When they first get into your clinic, what is the experience that they’re going to go through? What’s the experience with the first phone call?
  • Routing them in, filling out your paperwork, gathering their insurance information,
  • Introducing you, the doctor in their first visit.
  • Your consultation, examination procedures,
  • Imaging procedures of you do them internally.
  • Treatment procedures.
  • Information that you provide them with to take home.
  • How they are rescheduled.

Every person in your staff needs to understand the high points of what needs to get communicated in each one of the visits.

  • If you or your staff do not understand, or  you don’t have a team around, you’re seriously cutting the number of referrals you can get;
  • you’re seriously cutting the amount of the reduction of problems that you would have with reimbursement;
  • You’re seriously cutting down the results that you can get with the patients as far as their physical results;
  • You are cutting down a lot of things that simply don’t need to be cut down.

Training your staff is one of the most important things you can do but training them specifically in what makes you unique as an injury provider is even more important. When patients leave the room and walk down the hall and suddenly have more questions, if they can’t go to anybody in your clinic and ask and get a great answer to the question, you’re seriously losing money, results, and causing yourself a lot unnecessary of stress. That’s simply because you haven’t trained your staff.

The doctor also must be able to market. Marketing is nothing more than determining how you want to be perceived in the market.

  • You must ask yourself how you want to be perceived in the market? You want to be perceived as the best doctor a patient can go to.
  • And what does that mean? It means that you are fast, effective, you don’t miss things, make the rehabilitation very easy and simple to understand, and you get great results.
  • You document so that anyone that the patient is involved with, from a plaintiff attorney, defense attorney, their insurance carriers, to their state work comp carriers, has a lot easier time with it.

That’s how you want to be perceived. I want to be perceived as somebody who doesn’t miss injuries. If I’m going out to attorneys, I want to be perceived as somebody who documents so incredibly well that it makes their life super, super easy. If I want to be looked at by insurers, I want to be looked at somebody that’s honest, ethical, and highly professional. That’s how I want to be looked at. That is called a marketing strategy. Deciding how you want to appear to your market.

A marketing plan is deciding how you want to get that perception out to your community. Advertising is where you put that message on paid or unpaid communication lines. A paid communication line might be a radio commercial or a TV commercial, or you might do some sort of a newspaper ad. You might be doing all kinds of social media posts. You might be sending newsletters out to your patients, past and present. You need to communicate to your patient base on a regular basis. That’s called marketing.

When you accomplish these three things, it becomes very easy to expand. It’s easy to put associates in behind you. It’s easy to bring in new, well trained staff and retrain staff. If you understand how you want to be perceived and you’re putting that perception in the market, you’ve got it made in the injury market. And the injury market, in my personal and my professional experience, is the most fun market to be involved in because it’s a very high purpose game.

Patients that are injured have a 50/50 chance of never fully recovering, so they need the best doctors to be treating them. And that’s what made that game super, super fun for me because I wanted to be that doctor.

I run a program called the SmartInjuryDoctors programs and that’s why doctors are attracted to the program because that’s what they want to be. Marketing does one really neat thing; it repels what you don’t want, and it attracts what you do want.

You must decide professionally what you want to be in, how you want to be perceived. Because once you make that decision and once you start going down to that path, you will attract what you want to attract. Right now, if you’re getting things that you don’t like, you need to look at how you’re being perceived and what you’re putting out because that’s what you’re attracting. I like to always work with high level people. That’s what I like to work with, and I think you will too.

The three components of your business are you, your staff, and marketing. They are key things to being able to grow your injury practice now and for the next decade or decades to come.

For more information on Spinal Ligament Injuries please check us out at http://www.smartinjurydoctor.comor check out our SmartInjuryDoctors® Podcasts on Apple Podcasts, Spotify, Google Play or Stitcher.

For information on spinal ligament testing by board certified medical radiologists go to www.thespinalkinetics.com

Want to learn more about Smartinjurydoctor's Program?

Reach Us

Want to know more? We are happy to receive a message from you.

246 Tierney Drive, Suite 1,
New Richmond, WI 54017

1-800-940-6513, ext 700

Leave A Message

CONTACT US

Smart Injury Doctors
701 Richards Ave
Clearwater Florida 33755

[email protected]
Call Lee Ann at 1-800-940-6513, ext 700

SEARCH THIS SITE

© 2019 Biocybernetics Inc.